Requisitos del cargo:

Important Global Corporation headquartered in New York is eeking an experienced IT professional to join the Tech Ops support team. The role encompasses building/maintaining IT services to support existing and new product offerings for our Automotive division. The ideal candidate will need a strong knowledge in the following areas: operating systems, web hosting, networking and AWS tools, since you'll be joining the global team.

Duties & accountabilities

- Administer AWS VPC/Applications and Security.

- Engage with development teams to document and implement best practice (low maintenance) cloud-native solutions.

- Build and deploy automation processes for Infrastructure as Service.

- Build and deploy automation processes for installation and patching of third-party software.

- Plan, build, document, and initiate disaster recovery processes.

- Interface with Cloud Engineering team for IT design support.

- Interface with IT Security team and implement security policy.

- Interface with Operations team to assist with troubleshooting Production Incidents and Requests.

- Work on initiatives and continuous improvement process around proactive application health monitoring, reporting and technical support.

Principal Skills:

- Minimum 4+ years of work experience in an IT role.

- Knowledge of Incident management, Problem Management and Change Management.

- Experience with AWS services: VPC, S3, CloudFront, ALB/NLB, Route 53, CloudWatch, EC2 and AWS Security Center.

- Experience with scripting such as Python, Terraform and Bash.

- Experience with load balancing appliances specifically: Big IP F5, AVI Vantage, and Apache.

- Fundamental knowledge of networking topology and Internet Protocol.

- Be able to work flexible shift hours including weekends for supporting 24/7 On Call.

- A strong capacity for teamwork with a sense of ownership and responsibility.

- Strong analytical and problem-solving skills.

- Strong interpersonal skills – must be able to work effectively as part of a project/program team and foster team cooperation.

Communication:

- Ideal candidate is a self-starter capable of working independently as well as contribute to the team’s requirements.

- Must be a strong communicator both written and verbally in English

- Excellent listening, presentation, and interpersonal skills

- Ability to communicate ideas in both technical and user-friendly languages.