Requisitos del cargo:

This position will be responsible for debug, improve, troubleshoot software applications Batch/bash scripts developing (for both .bat & sh).

Contributed on software life cycle phases (requirements, analysis, development, testing, deployment and implementation)

What You’ll Do

Perform application support of multiple application types (ad-hoc & in-house) for US clients.

Service Management and follow-up of incident resolution, through ITIL.

Being part of a remote, multidisciplinary, and distributed team.

Maintenance and documentation of systems and processes.

Development Management

Schedule resources to meet Application Development demands. Ensure resources are scheduled to deliver services – normal schedules, off-hours implementation schedules, etc.

Ensure service requests and projects are assigned, developed and implemented per Service Request / Statement of Work (SOW) specification for respective application portfolilo

Ensure technical quality of services delivered, including Integration, reporting, etc.

Ensure operational processes & procedures are followed

Following the Development Manager or Applications Service Line Leader, serve as the point of escalation

Serve as Client relationship manager in conjunction with the Development Manager or Applications Service Line Leader and Account Delivery Lead (ADL)

Ensure resources achieve productivity goals

Ensure team members possess and develop required skills to deliver services

Ensure the documentation of applications, processes, and operating procedures

Guarantee access to documentation for the provision of services

Ensure Knowledge Transfer (KT) sessions for new team members, application changes or enhancements, etc.

Provide the information required by other Service Lines or Towers, or ensure access to it

Who you are

Candidates for this role must have:

5 years of experience developing in C#.

knowledge of monitoring tools (SiteScope / Dynatrace).

Experience on Oracle SQL or Microsoft SQL Server Databases

Developed using ASP.NET, WEB API, VB.Net

Developed ETL scripts and SQL queries

Ability to debug, improve, troubleshoot software applications

Batch/bash scripts developing (for both .bat & sh)

General understanding of integrations and integration tools like webMethods or others.

Contributed on software life cycle phases (requirements, analysis, development, testing, deployment and implementation)

Ability to document business and technical requirements

Ability to document systems interfaces, architecture diagrams, and data flows

Must have excellent oral and written communication skills, a strong customer service mindset, and solid problem-solving skills

Must be able to work in a professional team environment with limited direct supervision

Familiar with the Software Development Lifecycle (SDLC). The SDLC represents the various phases of Application Development ranging from Requirements Gathering to Development to Move-to-Production

Lead or managed a team of Application Developers, preferably in the .Net, C#, etc. technologies

Served as Lead Developer on small to medium scale development projects

Experience with managing a Development project’s schedule and budget

English proficiency, spoken and written (Upper intermediate English level required).

Desirable non-exclusive knowledge

In addition to the basic qualifications noted above, we find that individuals who are successful in this role have:

Data Analytics

Created Reports using one or more of the industry reporting tools

Experience on developing integration components

Linux, Wintel, Networking, Firewall.